Privacy Policy
Last Updated: April 8, 2025
1. Introduction
Welcome to ausbiz Consulting ('we,' 'our,' or 'us'). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our courses and programs.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
Contact information (name, email address, phone number, postal address)
Account information (username, password)
Payment information (credit card details, billing address)
Educational information (course participation, progress, completion)
Professional information (company, job title, industry)
User content (comments, feedback, reviews, testimonials)
2.2 Usage Data
We automatically collect certain information when you visit, use, or navigate our website. This information may include:
Device information (device type, operating system, browser type)
IP address
Browser and device characteristics
Operating system
Language preferences
Referring URLs
Actions taken on our website (pages viewed, links clicked, time spent)
Dates and times of website visits
3. Tracking Technologies and Cookies
We use various tracking technologies to collect and store information, including:
3.1 Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize your browser and remember certain information. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them or they expire).
You can control cookies through your browser settings and other tools. However, if you disable cookies, some features of our website may not function properly.
3.2 Google Analytics
We use Google Analytics to analyze how visitors use our website. Google Analytics uses cookies to collect information about your use of our website, including your IP address. This information is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage.
You can prevent Google's collection and use of data by downloading and installing the browser plugin available at https://tools.google.com/dlpage/gaoptout.
3.3 Session Information
We collect and store session data to maintain your logged-in state and preferences across our website. This information helps us provide a seamless and personalized experience during your visit.
4. How We Use Your Information
We use your information for various purposes, including:
Providing, maintaining, and improving our website and services
Processing and fulfilling orders, enrollments, and transactions
Delivering educational content and tracking progress
Responding to inquiries and providing customer support
Sending administrative information (account updates, policy changes)
Sending marketing and promotional communications (with your consent)
Personalizing your experience on our website
Analyzing usage patterns and trends
Protecting our website and services from unauthorized access or abuse
Complying with legal obligations
5. Communications and Marketing
If you subscribe to our newsletter, enroll in our courses, or otherwise provide your contact information with explicit consent, we may send you:
Educational content and resources
Course updates and notifications
News about our company and services
Marketing communications about relevant products or services
Invitations to events or webinars
You can opt out of receiving marketing communications at any time by:
Clicking the "unsubscribe" link in our emails
Contacting us directly at privacy@ausbiz.com.au
Updating your communication preferences in your account settings
Please note that even if you opt out of receiving marketing communications, you may still receive administrative communications regarding your account or our services.
6. Disclosure of Your Information
We may share your information in the following circumstances:
Service Providers: We may share your information with third-party vendors who help us operate our business and website (e.g., payment processors, cloud hosting providers, email service providers)
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety, or those of our users or third parties
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately of any unauthorized use of your account or any other security breach.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
Accessing your personal information
Correcting inaccurate or incomplete information
Requesting deletion of your personal information
Restricting or objecting to certain processing of your information
Data portability (receiving your data in a structured, machine-readable format)
Withdrawing consent (where processing is based on consent)
To exercise these rights, please contact us at privacy@ausbiz.com.au. We will respond to your request within the timeframe required by applicable law.
9. Children's Privacy
Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@ausbiz.com.au, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
ausbiz Consulting
Level 25, 123 Pitt Street
Sydney, NSW 2000
Australia
Email: privacy@ausbiz.com.au
Phone: +61 2 1234 5678